You may return new, unopened items sold and fulfilled by TribeTokes.com within 30 days of delivery for a full refund. However, we will not pay for the return shipping costs unless it was an error on our part.
We send all shipments USPS Priority with tracking numbers. Packages marked delivered but claimed undelivered will need to go through USPS Mail Search.
Our 1-year warranty covers manufacturing defects, in which case, TribeTokes will cover the costs for the return or simply replace your broken item. This is done on a case-by-case basis.